A Comprehensive Guide to Peer-to-Peer Lending Platforms

Peer-to-peer (P2P) lending platforms serve as online intermediaries that connect borrowers directly with investors, bypassing banks and traditional lenders. P2P platforms enable individuals and businesses to secure various types of loans, including personal, business, and bridging loans, with potentially lower rates for borrowers and higher returns for investors.

Peer-to-peer bridging finance is a form of short-term loan in which borrowers list their loan requests, and lenders can choose loans based on detailed listings that include risk assessments and expected returns. The platform handles payments and deducts a fee for its services. 

The Financial Conduct Authority (FCA) regulates the lending platforms, which ensures a level of protection, though it does not cover lender losses from borrower defaults.

Peer-to-peer Platform P2P

What are peer to peer lending platforms?  

P2P online lending platforms connect borrowers directly with lenders. Borrowers obtain the capital they need for property investments, development projects, or other urgent bridging financing needs from investors looking for a return on investment.

The key idea behind P2P lending platforms is to bypass traditional financial intermediaries like banks, thereby potentially offering lower interest rates for borrowers and higher returns for investors.

How do P2P lending platforms work?

P2P lending platforms' requirements, features and usability will differ from platform to platform, but generally, here’s how peer-to-peer platforms work:

Registration and verification: Borrowers and lenders must register and pass a verification process, which often includes a credit check to assess borrowers' creditworthiness. Lenders must also provide identification and bank details, complete FCA-mandated onboarding processes, and complete KYC (Know Your Customer) and AML (Anti Money Laundering) checks.

Loan requests: Borrowers list their loan requests, specifying the amount they need and the purpose of the loan. They might also share their credit score or other financial information on their request to help lenders assess risk.

Funding loans: Lenders review available loan listings and choose which ones to fund. They can typically invest as much or as little as they want in each loan and spread their investment across multiple loans to diversify risk should a borrower default on the loan.

Loan repayment and interest: Borrowers make monthly payments on their loans, including interest. The P2P platform usually distributes payments to investors after deducting a fee for its services.

Risk management: P2P platforms often categorise loans based on the risk level, using the borrower’s credit information to manage risk. Investors select those that match their risk tolerance and can reject loans that are too risky.

What types of bridging loans are available through peer-to-peer lending platforms?

Peer-to-peer lending platforms offer various bridging loan types for individuals and businesses. Examples of loans available include:

Property loans: P2P property loans include both residential and commercial loans. They are used for property flipping, auction purchases, development projects, and buy-to-let investments.

Business loans: P2P platforms provide financing options for small and medium-sized enterprises (SMEs) that face challenges when securing funding from traditional banks. These business loans can be used for company expansion, purchasing inventory, or helping business cash flow.

Debt consolidation loans: The combination of multiple borrower debts into a single loan with potentially a lower interest rate and simplified repayment terms.

Personal loans: Personal loans used for funding significant or emergency life events.

Green loans: Aimed at supporting environmentally friendly projects, such as installing renewable energy sources or making eco-friendly home improvements.

Agricultural loans: Specific platforms might offer loans tailored for agricultural businesses, including funding for equipment, livestock, or land.

How do borrowers use peer-to-peer lending platforms?

How borrowers use platforms will likely differ depending on the P2P lending platform used and its functionality.

Borrowers typically use peer-to-peer (P2P) lending platforms by selecting a platform that provides the type of loans they need and offers suitable terms and conditions. They then register and apply for a loan by providing personal and financial details. The platform conducts a credit assessment to evaluate the borrower's creditworthiness and determine the interest rate. Once approved, the loan request is listed for investors to review and fund. P2P borrowers receive the funds upon full funding, minus any platform fees. Repayments are made regularly to the platform, which then distributes the payments to the investors. The platform may offer communication and support services to facilitate the borrowing experience throughout this process.

How do bridging loan lenders use peer-to-peer lending platforms?

By utilising a peer-to-peer platform, P2P lenders bypass traditional investment channels such as banks or investment funds to gain higher interest payments and get a better return on their cash than from a savings account. Lenders start by selecting a platform that aligns with their investment goals and offers a good track record (platforms will present their rates of return), then register and add funds to their accounts. Lenders can choose to invest in entire or portions of loans, often diversifying their investments across multiple loans to spread risk. They can monitor their investments through the platform’s dashboard, often on the go via a platform's app, and receive monthly payments made up of the principal plus interest from borrowers. Lenders can reinvest or withdraw their returns, employing risk management strategies to optimise their investments.

How do bridging loan companies use peer-to-peer lending platforms?

P2P platforms act as a marketplace for borrowers seeking short-term, fast funding. Bridging loan companies can then directly fund these loans via the platform, providing competitive interest rates. This is driven by the direct negotiation between parties and the reduced overhead costs associated with other digital lending methods.

Which are the main P2P bridging platforms in the UK?

As of 2024, the leading UK P2P platforms in revenue are Funding Circle, Kriya Finance and Assetz Captial; however, several new players have entered the P2P lending market, and currently, there are over 50 P2P lending platforms.

Are all P2P bridging platforms the same?

No, P2P bridging platforms differ from platform to platform. Each has nuances in terms of specific criteria, how it operates, the technology it uses, and the customer experiences it offers. 

Examples of P2P bridging platform’s nuanced criteria

Criteria vary greatly from one P2P bridging platform to another, catering to their market niche. For example, some of the restrictions in place on P2P platforms include the following. 

  • Loans over £1m are reduced to 70% LTV.
  • Commercial Bridging minimum loan size is £200,000.
  • Maximum LTVs for semi-commercial is 70%.
  • Maximum LTV on commercial and land is 60%.
  • Maximum loan to GDV of 75%, including interest and fees sub £1m loan size.
  • Maximum loan to GDV of 70% for loans above £1m.

What fees do peer-to-peer platforms charge?

Peer-to-peer lending platforms charge various fees to cover operational costs, provide services, and generate revenue. These fees can vary widely depending on the platform, the type of loan, and the specific services offered. Here are some common types of fees charged by P2P platforms:

Fee Type Details Example Fee
Origination Fees These fees, charged to borrowers, cover the cost of processing a new loan application, including credit checks, verification, and loan setup. Origination fees are typically a percentage of the loan amount, ranging from 1% to 6%.
Servicing Fees Servicing fees are charged for the ongoing management of a loan. They can be paid by either the borrower or the lender and are often factored into the interest rate or deducted from the payments received by the lenders. Servicing fees are usually a percentage of each payment made. Typically, 0.5% to 1.5% of the interest earned.
Late Payment Fees If a borrower makes a payment after the due date, P2P platforms may charge a late fee. This fee is imposed to incentivise timely payments and to compensate lenders for the delay and potential loss of income. Depending on the platform, this is a flat fee or a percentage of the overdue payment.
Withdrawal Fees Some platforms may charge fees for withdrawing funds from your account. Typically 1%.
Secondary Market Fees If a platform offers a secondary market where investors can sell their loans to other investors, transaction fees might be charged for buying or selling on this market. Arrangement fee of 0.25% of the Loan Part value (source: Kuflink).
Early Repayment Fees Some platforms may charge borrowers a fee for repaying their loans early. This fee compensates the lenders for the interest they will lose due to the early repayment. Typically, 1% - 5% of the outstanding loan balance.

P2P Lending Legal and Regulatory Framework

Is peer-to-peer lending regulated?

The Financial Conduct Authority regulates all peer-to-peer lending platforms to provide some level of protection to borrowers and lenders. However, it doesn’t protect lenders from borrowers’ insolvency.

The government states, “In the UK, operating a P2P lending platform is an activity regulated by the Financial Conduct Authority (FCA) as “operating an electronic system in relation to lending” under Chapter 6B of the Financial Services and Markets Act 2000 (Regulated Activities) Order 2001 (SI 2001/544). If the platform arranges or facilitates loans where the lender is an individual or a “relevant person” then the platform must obtain authorisation from the FCA to carry on this activity.”

Source: Gov.uk

How do peer-to-peer lending platforms comply with financial regulations?

Peer-to-peer lending platforms comply with financial regulations primarily through adherence to rules set by the FCA. Compliance is critical not only for legal operations but also for ensuring investor confidence and borrower protection. Here’s a breakdown of the major compliance areas and how P2P platforms address them:

Authorisation and Ongoing Supervision

FCA authorisation: P2P platforms must obtain authorisation from the FCA to operate legally. This involves demonstrating their ability to meet stringent requirements regarding their business model, risk management, and the protection of consumer funds.

Regular reporting: Authorised platforms must submit regular reports to the FCA, including financial statements, audit reports, and compliance with client money rules.

Client Money Protection

Segregated accounts: P2P platforms must keep clients' money separate from the company's own funds in segregated bank accounts. This ensures that client funds are protected in the event of the platform's insolvency.

Compliance with CASS: Platforms follow the Client Asset Sourcebook (CASS) rules to ensure the proper handling, segregation, and protection of client funds. The key objective of the FCA’s CASS rules is to protect client assets in case of a platform’s insolvency.

Transparent Disclosures

Risk disclosures: Platforms must provide clear and comprehensive information about the risks associated with P2P lending. This includes detailing the potential for loss and explaining how money is lent out.

P2P platform websites contain the following FCA warning to lenders:

Don’t invest unless you’re prepared to lose money. This is a high-risk investment. You may not be able to access your money easily and are unlikely to be protected if something goes wrong.

Loan performance: Transparency regarding loan performance, default rates, and recovery rates must be provided. Platforms often provide detailed statistics that allow investors to understand investments' historical performance.

Marketing Regulations

Fair and clear marketing: Marketing materials must be fair, clear, and not misleading. The FCA scrutinises how platforms present information to ensure it does not misrepresent risks or potential returns.

Investor eligibility: Platforms must assess whether P2P lending is appropriate for potential investors, which involves conducting appropriateness tests and sometimes limiting marketing to certain types of experienced or accredited investors.

Governance and Internal Controls

Management responsibilities: The FCA requires platforms to have competent management, clear responsibilities, and effective governance frameworks.

Risk management systems: Platforms must have robust systems to manage risks, including credit risk, operational risk, and cyber risk.

Data Protection

GDPR compliance: The General Data Protection Regulation (GDPR) impacts how platforms collect, store, and process personal information, requiring effective protection of consumer data.

Consumer Credit Rules

Affordability assessments: When providing loans, platforms must comply with consumer credit rules, which include assessing borrowers' creditworthiness and affordability to ensure responsible lending.

How do peer-to-peer platforms mitigate risks for lenders?

P2P platforms use diversification, assessment, and compliance strategies to mitigate lenders' risk to maintain reliability and trust. This ensures lenders feel secure and continue to use the platform to invest their money. 

Risk mitigation strategies include:


Loan diversification: Many platforms encourage lenders to diversify their investments across multiple loans to spread the risk, as the impact of any single borrower defaulting is reduced.

Portfolio diversification: Some platforms offer automated tools to help lenders diversify their investments according to risk tolerance and investment goals.

Credit Risk Assessments

Thorough credit checking: P2P platforms conduct extensive credit checks on potential borrowers using traditional data (such as credit scores).

Risk grading: Borrowers are often categorised into different risk grades to help lenders decide who to lend to.

Provision Funds

Risk mitigation fund: Some platforms establish a provision fund to cover potential losses from borrower defaults. These funds are built from fees paid by borrowers and can be used to reimburse lenders partially or fully, depending on the platform's terms.


Insurance coverage: Certain platforms provide insurance coverage for loans, protecting against borrower default due to unforeseen circumstances such as unemployment or death.

Regular Monitoring and Collections

Active loan monitoring: Platforms monitor loans continuously for signs of potential default. Early detection systems are in place to identify and address issues before they lead to defaults.

Collections process: If a borrower misses a payment, a collection process is initiated. Some platforms collaborate with professional collection agencies to recover unpaid debts.

Legal and Regulatory Compliance

FCA regulations: Compliance with FCA regulations ensures platforms operate transparently and maintain sufficient capital reserves. The FCA also ensures platforms have adequate risk management measures to protect lenders.

Educational Resources and Transparency

Investor education: Platforms often provide educational resources to help lenders understand the risks associated with P2P bridging loan lending.

Transparent operations: Providing detailed information about loans, borrower profiles, default rates, and historical performance data helps lenders make more informed decisions.

Secondary Markets

Liquidity options: Some platforms feature a secondary market where lenders can sell their loans to other investors. This allows lenders to exit their investments before the loan term ends, though this is often at a discount.

Peer-to-peer lending platform technology

What technology underpins peer-to-peer lending platforms?

P2P lending platforms are underpinned by various sophisticated technologies that enable them to operate efficiently, at scale, and securely to protect borrowers and lenders. These platform technologies facilitate everything from the initial user registration and credit assessment to the ongoing management of loans and repayments.

Technology Feature Technology Details
Cloud Computing Infrastructure Many P2P platforms rely on cloud-based solutions to host their services. These solutions provide faster, cost-effective scalability, increased flexibility, and more resilient infrastructure than physical servers.
Cloud Computing Storage Cloud services also offer robust data storage solutions that ensure data is secure and accessible and comply with data protection regulations such as GDPR.
Blockchain Technology Smart Contracts P2P platforms can utilise blockchain for their smart contract capabilities, which automate the enforcement of agreement terms between borrowers and lenders.
Blockchain Technology Distributed Ledger Blockchain's distributed ledger technology (DLT) is a digital system that records details of transactions across a network in multiple sites. It increases trust by providing an unalterable, tamper-proof record of all transactions.
Artificial Intelligence (AI) and Machine Learning (ML) Credit Scoring AI and ML algorithms analyse vast amounts of data to assess the creditworthiness of borrowers more accurately than traditional methods.
Artificial Intelligence (AI) and Machine Learning (ML) Risk Management AI and ML are also used for predictive analytics to forecast loan defaults, optimise loan offerings, and manage risk portfolios.
Big Data Analytics Data Processing P2P platforms utilise big data technologies to process and analyse large datasets from various sources, helping them gain insights into consumer behaviour, economic trends, and other factors that impact lending and borrowing.
Cybersecurity Measures Encryption Encryption technologies ensure that data is securely transmitted and stored.
Cybersecurity Measures Fraud Detection Systems Advanced algorithms and anomaly detection systems monitor suspicious activities to prevent fraud.
APIs (Application Programming Interfaces) External Integration APIs allow P2P platforms to integrate with external financial systems, credit bureaus, and banks, facilitating identity verification, credit checks, and payment processing.
Automated Decision Engines Loan Approval Processes Automated decision engines use pre-defined criteria and machine learning models to automate the decision-making process for loan approvals, making the process faster and reducing human error.
User Interface and User Experience (UI/UX) Design Platform Design Sophisticated UI/UX design ensures lenders and borrowers can easily navigate the platform, perform transactions, and access services.

What measures are in place to ensure the security of P2P financial transactions?

Ensuring the security of financial transactions on P2P lending platforms involves a combination of regulatory compliance, advanced technology, and best-practice security protocols. Here's how these platforms maintain the integrity and confidentiality of financial transactions:

Regulatory Compliance

FCA regulations: The FCA regulates P2P platforms and requires them to adhere to strict operational and financial standards. These include how they handle client money, conduct business, and secure transactions.

Anti-Money Laundering (AML) and Know Your Customer (KYC) regulations: Platforms must comply with AML and KYC regulations to prevent fraud and illegal activities. This involves verifying users' identities and monitoring transactions for suspicious activity.

Encryption Technologies

SSL/TLS: Secure Socket Layer (SSL) and Transport Layer Security (TLS) protocols encrypt data in transit between users and the platform, ensuring that sensitive information, such as bank account details and personal identification numbers, is securely transmitted.

Data encryption at rest: Data stored on servers is encrypted to protect it from unauthorised access. This includes financial details, transaction history, and personal information.

Secure Payment Gateways

P2P platforms use reputable and secure payment gateways to process transactions. These gateways comply with the global Payment Card Industry Data Security Standard (PCI DSS), which ensures that card information is handled securely.

Multi-Factor Authentication (MFA)

Platforms often require MFA to access sensitive account features and perform transactions to enhance the security of user accounts. 

Fraud Detection and Prevention Systems

Machine learning algorithms: Many platforms use machine learning to analyse transaction patterns and detect anomalies that may indicate fraudulent activity.

Real-time monitoring: Transactions are monitored in real-time to quickly detect and respond to suspicious activities.

Secure Access Controls

Role-based access control (RBAC): Access to systems is strictly controlled based on individuals' roles within the organisation. Employees only access the data and systems necessary for their specific job functions.

Regular audits: Both internal and external security audits are conducted regularly to ensure access controls are effective and to identify any potential vulnerabilities.

Operational Resilience

Backup and disaster recovery: Robust backup and disaster recovery procedures ensure that data and systems can be recovered and systems restored in the event of a hardware failure, cyberattack, or natural disaster.

Data integrity checks: Regular checks are performed to ensure the integrity and accuracy of financial data.

Consumer Protection Measures

Client money protection: Funds are typically held in segregated bank accounts to protect client money in accordance with FCA regulations.

Insurance and protection schemes: Some platforms offer insurance or protection funds to cover losses due to borrower defaults or other operational issues.

How is P2P loan repayment managed digitally?

The management of P2P bridging loan repayments is largely digitised, leveraging modern technology to streamline processes, reduce errors, and enhance user experience for lenders and borrowers. 

Automated Payment Systems

Direct Debit: Most P2P platforms in the UK use Direct Debit to collect loan repayments. This system automatically withdraws payment from the borrower's bank account on specified due dates. It ensures timely payments and minimises the effort required by the borrower to keep up with the repayment schedule.

Standing orders: Some platforms allow borrowers to set up standing orders, similar to Direct Debit, but typically give the borrower more control over the payments. The borrower sets up these payments directly with their bank.

Online Dashboards

Borrower interface: Borrowers can access online dashboards to view their loan balance, track repayment history, and see upcoming due dates. This interface often provides notifications and reminders about due payments, helping borrowers manage their loans effectively.

Lender interface: Lenders can track the status of the loans they have funded, including repayments received, outstanding balances, and any late payments. This transparency is key to maintaining trust and engagement in P2P platforms.

Payment Processing Technologies

Integrated payment gateways: P2P platforms integrate with payment gateways that facilitate smooth and secure financial transactions. These gateways handle the complexities of processing payments, including security checks and banking regulations.

Mobile payments: Some platforms support mobile payment methods, making it convenient for borrowers to manage their loans and make repayments through their smartphones.

Automation and AI

Automated reminders: Automated systems send reminders to borrowers via email, SMS, or app notifications, reducing the risk of late payments.

AI-driven predictive analytics: Advanced analytics help predict potential default risks and allow platforms to take proactive measures, such as restructuring loans or reaching out to borrowers to discuss payment solutions before a payment is missed.

Legal and Compliance Automation

Contract management: Digital contract management systems create, store, and manage loan agreements. These systems ensure that all contractual terms are met and that there’s a solid legal basis for collecting repayments.

Regulatory compliance: Automated systems ensure that the collection practices comply with local regulations, such as those imposed by the FCA, particularly concerning fair treatment of borrowers and the collection of overdue payments.

Challenges and future of P2P lending platforms

P2P lending platforms in the UK have faced numerous challenges and continue to adapt to a rapidly changing financial and regulatory landscape. 

P2P Lending Platform Challenges

Here are the 4 key challenges for P2P platforms:

Credit risk management: The inherent risk in P2P bridging lending is the creditworthiness of borrowers. P2P platforms constantly enhance risk assessment models to manage and mitigate bad debts.

Technological challenges: As digital platforms, P2P lending services rely heavily on technology. This dependence makes them vulnerable to cybersecurity threats. Ensuring robust security measures are in place is a constant challenge.

Market competition: Competition not only from within the P2P lending industry but also from traditional banks and new financial technology (fintech) solutions can impact growth and market share. Traditional financial institutions are increasingly digitising their services, which could pose a threat to the distinctiveness of P2P platforms.

Investor confidence: Ensuring investor confidence is critical for the survival of P2P platforms. Any issues related to transparency, borrower defaults, or regulatory changes can quickly erode trust.

Future Prospects of Peer To Peer Lending Platforms

Searches in the UK for “peer-to-peer lending platforms” are increasing. As of 2024, on average, there are 480 searches for “peer-to-peer lending platforms” in the UK every month, a 50% year-on-year increase.

Search Term 2023 average UK monthly searches 2024 average UK monthly searches % Increase
Peer-to-peer lending platforms 320 480 50%

The worldwide market size of P2P lending is also increasing. Global market intelligence company Skyquest analysis has forecast:

The peer-to-peer lending market size is poised to grow from £150.26 billion GBP ($190.43 billion USD) in 2023 to £1188.51 billion GBP ($1506.24 billion) by 2031, growing at a CAGR of 29.5 % during the forecast period (2024-2031).

Source: Skyquest

Integration of AI and machine learning: Advanced analytics, AI, and machine learning are increasingly used to improve credit scoring models. This can lead to more accurate risk assessments and potentially lower default rates.

Expansion of services: Many P2P platforms are expanding their offerings beyond simple loans to include other financial products such as insurance, pensions, and more integrated financial management tools.

Partnerships and collaborations: Collaborating with traditional banks, fintech firms, and other financial institutions can provide new opportunities for growth and innovation. These partnerships can help P2P platforms to expand their customer base and product offerings.

Niche markets: Specialising in specific types of loans, such as green loans or loans for small and medium-sized enterprises (SMEs), could differentiate P2P platforms from other financial service providers.

Increased regulation and transparency: While increased regulation poses challenges, it also allows P2P platforms to strengthen consumer trust. Transparent operations and compliance can turn regulatory changes into a competitive advantage.

What happens if a P2P lending platform goes bust?

If the peer-to-peer lending platform goes bust (such as ‘Lendy in 2019 with £160m outstanding in its development finance and bridging loan book, of which £90m was in default at its collapse), it doesn’t automatically mean lenders lose their investment. The loan is between the lender and the borrower, so they will still owe the debt. As part of a platform’s wind-down, the loans are likely to be picked up by a third party (potentially another P2P platform) who would be in a position to give you recourse. However, this may not always run smoothly, and you may get back less than you had loaned out. P2P accounts - including loans held in an Innovative ISA - are not covered under the Financial Services Compensation Scheme.


Peer-to-peer lending platforms provide a modern financial service where individuals can invest and borrow outside traditional banking systems. These platforms offer loans for various purposes, including personal, business, and property-related needs. These platforms operate by connecting borrowers to investors directly through a digital marketplace. 

Borrowers benefit from potentially lower interest rates and a streamlined application process, while investors may achieve higher returns than traditional savings and investment products. The Financial Conduct Authority oversees regulatory compliance, and using advanced technologies is integral for secure and efficient operations. 

Despite challenges such as regulatory hurdles and market competition, the future of P2P lending looks promising, with opportunities for technological advancements, service expansion, and strategic collaborations. However, risks like platform failure remain significant considerations for all parties involved.


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